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Terms & Conditions

Registration and confirmation
By registering you accept the general conditions of the COMUNI-CO contract and the Student Agreement attached to this document. Registration can be made by e-mail or in person.


Terms of payment

A 40% deposit of the total course fee, to include the Registration fee, is payable at the time of booking.

Payment in full must be made four weeks before the start date of the course or as specified on your invoice.

Bank charges are the payer’s responsibility. The amount invoiced must be received        in full and any underpayment must be settled before the course starts.


Cancellation Terms

If a course is cancelled:

  • 28 days or more before the scheduled course start date – deposit fee paid at the time of booking will be equal to the cancellation fee charged.

  • 28 to 7 days before the scheduled course start date – 50% of the total price of the course will be charged

  • 7 days or less before the course start - NO refund given. (Cases will be reviewed on an individual basis).

  • No refund of fees will be made once the course has started.

Organiser reserves
COMUNI-CO reserves the right to refuse a registration or to defer a participant without any refund if, in our opinion, his behaviour is harmful to the proper functioning of the school. All related expenses, including the return journey, will be borne by the participant and / or his family members. Participants or their local representative will be responsible for any damages or losses incurred during their stay.

Responsibility of the organiser
COMUNI-CO cannot be held responsible for the impossibility of assuring the services initially specified due to the inability of service providers, conflicts or serious disorders that are out of our direct control. COMUNI-CO cannot under any circumstances be held responsible in case of accident, illness, theft, damage and loss of property or caused to third parties in the place of stay or during the trip. Therefore, we recommend that you take out a personal insurance policy or one through the organising school.

Lastly, COMUNI-CO does not accept any responsibility for damages or injuries caused to persons or things during the stay. The responsible individual will have to pay for the damage caused to the school or to the family.

Moreover, COMUNI-CO advises EU students to travel with their Health Card.

Cancellation of a program
The organiser can cancel a course in case of force majeure, order of the authorities, strike, restlessness or other compelling reasons. The organiser will return the number of benefits not used.


Insurance against cancellation, accident, illness, loss of property, theft or any accidental damage the student may cause to the property of others is the responsibility of the student and personal insurance is strongly recommended. You are liable to pay for any damage you cause at your accommodation or at school.

All EU students travelling to the UK are advised to obtain the European Health Insurance Card. Comuni-co will not accept any responsibility for the injury or damage caused to persons or property during the stay.


COMUNI-CO will endeavour to accommodate the students according to school or individual requirements. However, COMUNI-CO reserve the right to change the arrangement either prior to or during the course due to unforeseen circumstances (e.g. family cancellation) but still in the best interest of the students and the host families.


Junior Students

For all students under the age of 18, a parental consent form, included in the enrolment process, must be completed and sent to us in advance of any course.

If any students under 16 years stay with host families in the UK for 28 days or more, we are legally required to notify the relevant local authority about private fostering; the parent of the child should be involved with the arrangements.

Dietary Requirements

We will do our best to accommodate special dietary requirements.  We reserve the right to charge a supplement for students requiring any diet where the family will need to buy special products (e.g. gluten free food, halal, etc).


Special needs

We will try to accommodate students with special needs. Bearing in mind that our students are housed in homestay accommodation, it may not be possible to admit students with a disability.


Medical conditions and illness

Enrolments are accepted on the understanding that the student has no illness or infirmity which might adversely affect the success of the stay, and that any transmissible disease suffered by the student must be declared at the time of booking.  We reserve the right to terminate the course without refund of fees if this condition is breached.


Arrivals and departures

Arrivals at the host families’ home should normally be during the late afternoon or early evening. Late or early morning arrival/ departure transport (before 07:00 or after 23:00) will normally require a taxi and will not be undertaken by the host families.

Departure on the last day should normally be no later than the student’s original arrival time on the first day.

If an arrival transfer is requested, we must receive travel details as soon as possible (minimum of 14 days before arrival) so that an arrival transfer can be arranged.  

Additional Expenses

We recommend that students allow a minimum of £50/ €70 per week for pocket money expenses during their stay.


Photo/video policy

According to Data Protection law COMUNI-CO will seek approval from parents/carers for taking photos or videos of their child to use them only for publicity and/or for learning objectives. COMUNI-CO will also seek approval from students before taking a photo/video and explain them its purpose. Photos/videos will be stored securely and will not be used for other purposes.

Legal Disclaimer

To the full extent permissible by law, COMUNI-CO disclaims all responsibility for any damages or losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits or other consequential losses) arising in contract, tort or otherwise from the use of, or inability to use, the site or any material appearing on our site, or from any action or decision taken as a result of using our site or any such material.

Enrolling on a course with COMUNI-CO involves, without exception, agreeing to the terms and conditions laid down by the company.


Terms and Conditions including (but not limited to) COVID-19

Comuni-co will not be responsible for the non-performance of any contractually agreed obligations if they are unable to take place due to an act of Force Majeure. Such causes shall include incidents that are outside of our reasonable control, which include, but shall not be limited to, act of government, war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, unusually adverse weather conditions and infectious diseases. COVID 19 is one such infectious disease which is to be considered as a case of Force Majeure.

In occurrences of such incidents, Comuni-co endeavours to offer the best alternative arrangements, dates or venues available or a refund of fees paid for tuition and/or accommodation but does not accept liability for further compensation which exceeds the total fees paid. Such additional costs shall include, but not be limited to, those charged by accommodation providers, transport providers and catering suppliers. Comuni-co will also not be responsible for any flight rescheduling costs. Comuni-co does not accept liability for further claims for compensation including but not limited to stress or loss of enjoyment. Should costs be incurred as a result of putting in place measures to keep the student safe, Comuni-co reserves the right to retain reasonable costs incurred.

Comuni-co will do its upmost to comply with public health restrictions related to the spread of infectious diseases and will not be held liable for any non-performance of contractually agreed obligations unable to be carried out as result of such efforts. Comuni-co requires its students and Overseas Partners to do their upmost to comply with public health policies in the UK.

Comuni-co terms and conditions are governed by English law and Comuni-co cannot be responsible for refund or compensatory obligations as mandated by foreign courts of law.


For any complaints, please contact the organizing school directly and contact COMUNI-CO to resolve the complaint. If the problem is not resolved in this first contact, COMUNI-CO will request a written report of the complaint that must be sent no later than 30 days after the end of the courses. The complaints received after this deadline will not be taken into consideration.
In the event that legal means should be used to resolve the complaint, the British legal procedure will be followed.
To register for COMUNI-CO you will need to fill out our registration form and hand it over to the organising school or group leader which will provide it to Comuni-co.

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